FAQs

How do I make an order? 
Just go to lincandcole.com (Right here!) and click on a product you like and is available in your little one's size and add to cart. Then just follow the easy checkout process and soon you’ll own a piece of L&C (welcome to the club!).  

How do I make changes to my order? 
Ok so here’s the deal, you have one hour from when you purchased to quickly email us with your order number and the changes you need to make. Unfortunately we can’t add products to your order, but we can change your delivery address or sizes during the 1 hour. 

Can I split my current order so the items ship separately? Can I combine multiple orders? 
Unfortunately we can't split or combine orders for you as our system won't allow this. Send us an email and we'll see what we can do!

How do I cancel an order? 
It’s the same situation as changing an order, you have one hour from when you made your order to email us to let us know you have to cancel. Why only one hours? Because after that your order slip is printed down in packing and we're very speedy! 

Where is my order? 
Hasn’t it turned up yet? What a bummer. If you haven’t received a shipping confirmation email from us yet then just drop an email to and we’ll investigate. Please remember if we’ve just had a big release we might be a little slower at getting orders out. If you have received a shipping notification just consult your tracking number for the latest update on where your package of goodies are. 

Can I fast track my order?
Email us! If you have a big event coming up, we definitely recommend ordering with plenty of time for processing and shipping!

What about Delivery and Returns? 
No worries! Read all about our delivery and returns processes and policies here:

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